Shipping & Returns

Payment

Payment may be by either credit card, cheque, or direct debit. GST is not charged on products. Payment is to be in New Zealand Dollars.

Shipping

All products are shipped as soon as payment has cleared. This is the same day for Paypal customers, the next day for National Bank customers, and may take one or two days for payments from other banks. Delivery times and costs are:

North Island, 2 working days (courier), $5 postage

South Island, 3 working days (courier), $5 postage

Australia, 7 working days, $10 postage

The rest of the world, 11 working days, $15 postage

Returns

I am happy to refund or exchange unsuitable products. Please email me as soon as possible to let me know you would like a refund or exchange, and return the unused product within seven days for New Zealand customers. For international customers, a slightly longer return period is acceptable. Refunds will be made as soon as I receive the returned product.

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